Artemis Travel General Information

Accommodation
Accommodation is based upon the maximum number stipulated in the brochure for each type of apartment and is priced per property per night. All of Artemis Travel properties have sofa beds, therefore it is very important we have names and ages of all members in the party and that they appear on the completed booking form. We reserve the right in the event of an accommodation being over occupied without our consent, to terminate your agreement with Artemis Travel.
An inventory check on each apartment is completed and a £50 security deposit will be required on arrival, this amount will be refunded to you at the end of your stay subject to a satisfactory inventory check. If any items are found missing then please report these to your Artemis Travel member of staff who will provide a replacement. If any damage occurs to the property then Artemis Travel reserve the right to retain the £50 and in the event of serious damage make further charges. Please note all our accommodation is furnished to a high standard , but may vary from unit to unit and from photographs or images shown in the brochure or on this web site.

Air Conditioning
All of our apartments have air conditioning, but  not all rooms have air conditioning. We make no extra charge for these facilities however these cannot be guaranteed. A £3.00 per apartment/villa per night charge will be made and collected locally in July/Aug for air con use.

Board Options
To give you the opportunity to budget for meals in advance breakfast can be prebooked at Aegean Park or Club Aegean, at a cost of £5 per person per day, this will consist of a Turkish style breakfast.

Dolmus
A dolmus is a very Turkish means of transport and are regular communal minibuses which follow specific routes and can be hailed at any point along the road. Passengers pay a minimal price and are a lot cheaper than taxis.

Food and Drink
The standard Turkish breakfast consists of goat’s cheese, cold meat, tomatoes, cucumber, yoghurt, black olives, freshly baked bread, honey, jam and tea. Eating out you will find a selection of restaurants offering a range of international cuisine and of course lots of Turkish delicacies. 

Flights
We do not arrange flights as part of our holiday services.
We include accommodation,and car hire, transfers and bed and breakfast.
To enable you to take advantage of our flexible changeover days, you can arrange your flights through one of the many airlines operating to either Bodrum or Izmir.
You can also use the facilities on our web site, or you can contact your local travel agent who will be pleased to arrange the flights for you.

Night Flights
Travelling on a night flight normally means an arrival at your accommodation in the early morning. Your accommodation is booked from midday on the day of departure from the UK. Therefore this will constitute your first night and check out of your accommodation is at midday prior to your departure. Board arrangements facilities cease to be available upon the 12 noon check-out time.

Health and Safety
At the time of going to print no mandatory inoculations are required for travel to Turkey. Most of our accommodations have safes and we advise that these should be used as a means of extra security. Although Artemis Travel do not book flights it is important to note that airline regulations generally do not permit women over 28 weeks of pregnancy to fly without a medical fitness certificate and they must have returned by 32 weeks.  Your personal safety and also of your belongings should be of great importance to you. As in the UK, should you be involved in an incident of any description to enable you to make an insurance claim, you will require a Police report.

Infants and Cots
When hiring a cot or high chair Artemis Travel strongly advise you to check all such items to your own satisfaction. Whilst we do our utmost to adhere strict safety standards it has to be appreciated that such items may not be constructed to the standard as the British Safety Council as they will have been purchased in Turkey. Please advise us at the time of booking as to whether you require a cot or high chair for your infant. . Cots and High Chairs cannot be guaranteed especially at busy periods however again Artemis Travel will do its utmost to provide them.

Passport and Visas
A full British passport is required for Turkey and must be valid for six months after returning from your holiday. All visitors to Turkey are required to pay a visa fee at the airport on arrival. At the time of going to print, the fee is £10 per person including infants for UK passport holders, payable in sterling. Scottish notes are not acceptable. Please have the correct money ready.
Non UK passport holders are advised to contact the appropriate Embassy in London as to their visa fee. We advise you to take a photocopy of the page in your passport which bears your photograph and personal details. This will make it a lot easier to get travel documents from the British Consulate in the event of you losing your passport. For the latest up to date information on travelling abroad you can visit the following website: Foreign & Commonwealth Office - www.fco.gov.uk
Please note: - Children and babies if not already on a parents 10 year passport must have their own passport. Children on parent’s passport on reaching the age of 16 years must have their own passport. It is wise for newly married couples to make sure flight tickets are booked in the same names that appear on their passports at time of departure. From October 2006 all first-time applicants for a UK passport who were over the age of 16 were required to attend an interview. This means that the application process will take longer. If you are 16 years old or over and haven’t yet got a passport, our recommendation is that you should apply for one at least six weeks before your holiday.

Shopping
Turkey offers a wide range of souvenirs available for tourists as well as many varieties of designer clothes at very low prices. Jewellery, leather goods, and of course Turkish Delight are also very available at bargain prices. Always speak to our staff who will only be too happy to advise on reputable vendors.

Special Requests
Our reservations team will endeavour to assist with special requests wherever possible such as dietary requirements, pool views etc, special requests will be forwarded to our staff in resort. However special requests cannot be guaranteed. Where the special request involves a charge then if pre-booked this will be paid for and represent an additional item on your invoice.

Transfers
We are pleased to offer the facility of booking your resort transfers on your behalf, we have contracted a professional agent to undertake these on our behalf, transfers will either be by private car on mini bus dependent on numbers, and the normal wait time for airport pick ups will not exceed 45 minutes wait time.

Transfer Times & Prices:
Bodrum - 75 minutes - £12 per person, one way
Izmir - 90 minutes - £30 per person return

Travel Insurance
Travel insurance is now compulsory, and although Artemis Travel does not provide Travel Insurance we will require proof that this has been taken out to cover the full duration of your holiday. If you are the victim of an incident and you are not adequately covered, as a result medical or legal costs could run into thousands of pounds. Due to recent travel regulation changes we will require the name of the company and policy number that you are insured with.