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TTA Member U5162TRAVEL TRUST ASSOCIATION

Artemis Travel Ltd is a full member of the Travel Trust Association (TTA). Our membership number is U5162

The TTA is a Trade Association composed of Travel Agents, Tour Operators and Tour Organisers. The TTA was formed as a non-profit making organisation, and is designed to regulate its members and provide total financial protection to the consumers and recognised suppliers of TTA Members.

TTA regulations require all member Travel Operators and Agents to hold all received monies in a special ‘Trust Account’ that is completely independent of their regular business trading/current accounts.

An independent trustee supervises the Artemis Travel Ltd. Trust Account. The trustee is a Banker, Chartered or Certified Accountant or a Solicitor who has been approved by the TTA. The trustee audits Artemis Travel's accounts every month. The Trust Account is also backed by a fidelity insurance (see 'Safe Seat Plan' below).

All of the monies paid into the Trust Account, are only made available to us (Artemis Travel Ltd) on completion of your holiday, so your money is safe and there to run your holiday, whatever may happen to us (nothing we hope, of course!)

The TTA provides Financial Protection for your holiday through its Travel Protection Plan. This plan comprises two aspects:

  • The money is only released from the Trust Fund to pay for services for which you have booked.
  • Your payment to us also will also include a ‘Safe Seat Plan’ insurance cover. This further protection means that if your money is not in the Trust Account, then you will be reimbursed for the loss of any amount that you have paid us (Artemis Travel Ltd) which covers any one passenger up to UK£11,000£11,000.

Therefore the Trust Account plus the Safe Seat Plan insurance coverage will ensure that all the money which you have paid us is 100% safely protected and available to pay for those services which you have booked.

As a TTA member we are required to prominently display our membership number on all of our invoices.

You can find further details about the Travel Trust Association on their website