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Key Collection Information

All customers are advised to call 0044 1909478946 prior to travel to confirm flight information, at this point should they not already have the information key collection information will be given to them.

Key Collection varies between our resorts, please find your chosen resort from the list below for your specific collection information.

Turkey

It is essential that you call or email Artemis Travel at least THREE days prior to your arrival with the following information:

  • Outward Flight Number
  • Arrival Airport
  • Arrival Time
  • Email Address
  • Phone Number

You can call +44 (0)1909478946 or email enquiries@artemistravel.co.uk.

We can arrange for a map and directions to be sent.

On arrival to the resort, please sign in with security, who will be holding a key envelope for you and will point you in the right direction of the apartment.

Our resort emergency number is 0090 531 838 1531

Should you wish to arrange airport transfers this can be done by contacting or emailing Artemis Travel, details as above. We can also arrange car hire to be at your accommodation, along with cots and highchair.

We wish you a most enjoyable stay.

It is really important to contact us via email or phone (00441909478946 or email us on enquiries@artemistravel.co.uk) prior to your arrival with the following information:

  • Outward flight number
  • Arrival Airport
  • Arrival Time
  • Email Address
  • Phone Number
  • Email address

Each apartment is fitted with a key safe by the apartment door, you will be given the safe code to obtain your key when you contact us prior to departure along with your apartment number. Please call or email, details above

Should you need urgent assistance in resort with key collection or any other issue please call our local agent on 0090 (0) 531 838 1531

It is essential that you call or email Artemis Travel THREE days before your arrival with the following information:

  • Outward flight number
  • Arrival Airport
  • Arrival Time
  • Email Address
  • Phone Number
  • Email address

You can call 00441909478946 or email enquiries@artemistravel.co.uk.

We can arrange for a map and directions to be sent.

On leaving the arrival airport, please contact +90 (0)534 748 9540 so that a member of staff can meet you on arrival to show you to your accommodation. It is vital that this carried out to gain access to accommodation.

Our resort emergency number is +90 (0)534 748 9540.

Should you wish to arrange airport transfers this can be done by contacting or emailing Artemis Travel, details as above. We can also arrange car hire to be at your accommodation, along with cots and highchair.

It is essential that you call or email Artemis Travel THREE days before your arrival with the following information:

  • Outward flight number
  • Arrival Airport
  • Arrival Time
  • Email Address
  • Phone Number
  • Email address

You can call 00441909478946 or email enquiries@artemistravel.co.uk.

We can arrange for a map and directions to be sent.

On leaving the arrival airport, please contact +90 (0)534 748 9540 so that a member of staff can meet you on arrival to show you to your accommodation. It is vital that this carried out to gain access to accommodation.

Our resort emergency number is 0090 534 748 9540.

Should you wish to arrange airport transfers this can be done by contacting or emailing Artemis Travel, details as above. We can also arrange car hire to be at your accommodation, along with cots and highchair.

It is essential that you call or email Artemis Travel THREE days before your arrival with the following information:

  • Outward flight number
  • Arrival Airport
  • Arrival Time
  • Email Address
  • Phone Number
  • Email address

You can call 00441909478946 or email enquiries@artemistravel.co.uk.

It is vital that this is carried out to gain access to accommodation.

Our resort emergency number is 0090 534 748 9540.

Should you wish to arrange airport transfers, this can be done by contacting or emailing Artemis Travel, details as above.

We can also arrange car hire to be at your accommodation, along with cots and highchairs.

On arrival please report to the 24 hour security/reception who will show you to your apartment.

For driving instructions from Bodrum or Izmir email a member of our team at enquiries@artemistravel.co.uk.

The address of the resort is:

Whispering sands
Degirmendere Mahallesi Sanayi Sitesi Ustu
09400
Kusadasi
Turkey

Our contact number is 009025 66222233.

Before you travel, please provide Artemis Travel with the following information:

  • Outward flight number
  • Arrival time
  • Email address

You can contact our UK office on 01909 478946, for additional information about key collection, please email enquiries@artemistravel.co.uk

You will be emailed a resort map prior to arrival, use the emergency number as above for any issues.


Cyprus

It is really important to contact us via email or phone (00441909478946 or email us on enquiries@artemistravel.co.uk) prior to your arrival with the following information:

  • Outward flight number
  • Arrival Airport
  • Arrival Time
  • Email Address
  • Phone Number
  • Email address

Each apartment is fitted with a key safe by the apartment door, you will be given the safe code to obtain your key when you contact us prior to departure along with your apartment number.

Should you need urgent assistance in resort with key collection or any other issue please call our local agent on 0035799904717

The resort operates a key safe system, the key safe is next to your apartment door, the key to the apartment will be in the safe for your arrival. You must call our office PRIOR to your arrival to obtain your apartment number and the key safe code.

Please call on 0044 1909478946 or email us. You will be asked for your outward flight information so we know your arrival time at the resort.

On arrival at Kapparis look for the CHINA HOUSE restaurant which should be on your left, turn left at this point, then right and the resort is on your right. Should you need to enter the resort through the barrier the code is 1379#. Follow the signs to your apartment, You will find a swipe card for the pool gate in your apartment.

You will be met by our agent within 24 hours of your arrival, should you need urgent assistance please call 0035799904717.

It is essential that you call or email Artemis Travel TWO days before your arrival with the following information:

  • Name
  • Date of Arrival
  • Resort
  • Email Address
  • Phone Number
  • Outward Flight Number
  • Destination
  • Arrival Time

Guests will then be informed of the appropriate key collection information; full driving instructions are also available.

Each apartment is fitted with a key safe by the apartment door; you will be given the safe code to obtain your key when you contact us prior to departure along with your apartment number.

Should you need urgent assistance in resort with key collection or any other issue, please call us on +44 (0) 7540 440 833.

For further information, please email enquiries@artemistravel.co.uk or go to artemistravel.co.uk.


Costa Del Sol

It is really important that all guests call our UK office PRIOR to travel with the following information

  • Names of all guests:
  • Date of arrival:
  • Resort:
  • Email address:
  • Mobile phone number:
  • Outbound flight number, destination and arrival times:
  • Inbound flight number, departure time:

Call 00441909478946 or email enquiries@artemistravel.co.uk

Guests travelling between October til end of May, please note the following checking in procedure:-

All Guests that arrive for check in between 10 am and 6 pm will be met by the receptionist in the reception office on the resort.

Any guest arriving after 6 pm and before 10 am will be given keys by the concierge/security and must meet our customer service team during the following day in the reception office in order to complete check in procedure.

Guests travelling between June till end of September:

All Guests that arrive for check in between 11 am and 7 pm will be met by the receptionist in the reception office on the resort.

Any guest arriving after 7 pm and before 11 am will be given keys by the concierge/security and must meet our customer service team during the following day in the reception office in order to complete check in procedure.

In the envelope given by concierge/security, all guests will find keys and a map of the resort with their apartment location marked and a corresponding number for car parking (always available).

All customers will find their WIFI password and a safe box code in the Guest Book in the living room of the apartment.

IMPORTANT: Don’t forget to notify us of your arrival details so that the information can be passed onto the resort

Should you need urgent assistance in resort with key collection or any other issue please call 0034 672 039 547

For further information please email enquiries@artemistravel.co.uk or go to www.artemistravel.co.uk

It is really important that all guests call our UK office PRIOR to travel with the following information

  • Name:
  • Date of arrival:
  • Resort:
  • Email address:
  • Mobile phone number:
  • Outbound flight number, destination and arrival times:

IMPORTANT: Don’t forget to notify the resort of your arrival at the airport so they can prepare the keys and meet you at the accommodation in time. Remember, you can SMS, Whatsapp or Call the number +34 661 193 789.

Should you need urgent assistance in resort with key collection or any other issue please call our local agent +34 661 193 789

For further information please email enquiries@artemistravel.co.uk or go to www.artemistravel.co.uk

For additional information about key collection, please email enquiries@artemistravel.co.uk

It is really important that all guests call our UK office PRIOR to travel with the following information

  • Names of all guests:
  • Date of arrival:
  • Resort:
  • Email address:
  • Mobile phone number:
  • Outbound flight number, destination and arrival times:
  • Inbound flight number, departure time:

IMPORTANT: Don’t forget to notify the resort of your arrival at the airport so they can prepare the keys and meet you at the accommodation in time. Remember, you can SMS, Whatsapp or Call the number +34 661 193 789.

Should you need urgent assistance in resort with key collection or any other issue please call our local agent +34 661 193 789

For further information please email enquiries@artemistravel.co.uk or go to www.artemistravel.co.uk

For additional information about key collection, please email enquiries@artemistravel.co.uk

It is really important that all guests call our UK office PRIOR to travel with the following information

  • Names of all guests:
  • Date of arrival:
  • Resort:
  • Email address:
  • Mobile phone number:
  • Outbound flight number, destination and arrival times:
  • Inbound flight number, departure time:

IMPORTANT: Don’t forget to notify the resort of your arrival at the airport so they can prepare the keys and meet you at the accommodation in time. Remember, you can SMS, Whatsapp or Call the number +34 661 193 789.

Should you need urgent assistance in resort with key collection or any other issue please call our local agent +34 661 193 789

For further information please email enquiries@artemistravel.co.uk or go to www.artemistravel.co.uk

For additional information about key collection, please email enquiries@artemistravel.co.uk

It is really important that all guests call our UK office PRIOR to travel with the following information

  • Names of all guests:
  • Date of arrival:
  • Resort:
  • Email address:
  • Mobile phone number:
  • Outbound flight number, destination and arrival times:
  • Inbound flight number, departure time:

IMPORTANT: Don’t forget to notify the resort of your arrival at the airport so they can prepare the keys and meet you at the accommodation in time. Remember, you can SMS, Whatsapp or Call the number +34 661 193 789.

Should you need urgent assistance in resort with key collection or any other issue please call our local agent +34 661 193 789

For further information please email enquiries@artemistravel.co.uk or go to www.artemistravel.co.uk

For additional information about key collection, please email enquiries@artemistravel.co.uk

It is really important that all guests call our UK office PRIOR to travel with the following information

  • Names of all guests:
  • Date of arrival:
  • Resort:
  • Email address:
  • Mobile phone number:
  • Outbound flight number, destination and arrival times:
  • Inbound flight number, departure time:

IMPORTANT: Don’t forget to notify the resort of your arrival at the airport so they can prepare the keys and meet you at the accommodation in time. Remember, you can SMS, Whatsapp or Call the number +34 661 193 789.

Should you need urgent assistance in resort with key collection or any other issue please call our local agent +34 661 193 789

For further information please email enquiries@artemistravel.co.uk or go to www.artemistravel.co.uk

For additional information about key collection, please email enquiries@artemistravel.co.uk

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